Privacy Policy

Privacy Policy

Introduction

Welcome to https://minibus-hire-dubai.terratrek.net (hereafter referred to as “Minibus Hire Dubai,” “we,” or “our”). We are committed to maintaining the privacy and security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, disclosure, and protection of data when you interact with our website, applications, services, and products.

Scope

This policy covers all aspects of your engagement with Minibus Hire Dubai’s online presence, including but not limited to:

  • Our official website at https://minibus-hire-dubai.terratrek.net
  • Any mobile or desktop applications developed by us
  • Online services and products we offer
  • Interactions via email, phone, text messages, and social media platforms

Please note that this policy does not extend to third-party websites, applications, or services linked from our platform. These entities have their own privacy policies, and we encourage you to review them before providing any personal data.

Processing Activities

This Privacy Policy guides how we handle your personal information in the following scenarios:

  1. User Accounts: When you create an account with us, we collect and store account details such as your name, contact information, and login credentials.
  2. Payments: We process payment information when you make transactions through our platform, including credit card details and billing addresses.
  3. Financial Data: This includes any financial records related to your interactions with us, like transaction history or refund requests.
  4. Purchase Information: Details about products or services purchased from our platform, such as order dates, quantities, and delivery addresses.
  5. Device Identifiers: We may collect unique identifiers from your mobile devices when you use our apps, along with device type, operating system, and IP address.
  6. Location Data: If you choose to provide it, we can access and store your location information to enhance your experience or deliver location-based services.
  7. Feedback and Reviews: We value your insights and may collect feedback, ratings, and reviews you submit through our platform.
  8. Social Media Interaction: When you interact with us on social media platforms, we may gather data from those interactions, such as comments, shares, or messages.
  9. Product Information: We track your preferences and interactions with our products to personalize your experience.

Personal Data Collection

We collect personal information through various means:

  • User Input: When you voluntarily provide data through forms, surveys, or account settings.
  • Automatic Technologies: Cookies, log files, and device identifiers are used to gather technical data when you interact with our website or apps.
  • Third Parties: We may receive personal data from service providers, partners, or affiliates, always respecting their privacy policies.

Cookies

We employ cookies to enhance your experience on our platform:

  • Strictly Necessary Cookies: These ensure basic functionalities like login and navigation.
  • Preference Cookies: Used to remember user preferences and settings.
  • Analytics Cookies: Help us understand how users interact with our website for improved performance and functionality.

Users can manage their cookie choices through our Cookie Manager, allowing them to control which types of cookies are set on their device.

Retention and Deletion

Minibus Hire Dubai keeps personal data only as long as necessary for the purpose it was collected or as required by law. Once the retention period expires or upon request for deletion, we anonymize or securely delete the information.

Security Measures

We prioritize the security of your data:

  • Implement industry-standard encryption to protect data during transmission and storage.
  • Employ secure third-party processing partners who adhere to strict privacy and security standards.
  • Regularly review and update our security protocols to adapt to emerging threats.

Children’s Privacy

Our services are not intended for children under 18 years of age, and we do not knowingly collect personal information from them.

Your Rights

Depending on your jurisdiction, you have various rights regarding your personal data:

  • Access: The right to request access to the personal data we hold about you.
  • Rectification: Correct any inaccurate or incomplete personal data.
  • Erasure: Also known as ‘right to be forgotten,’ this allows you to request the deletion of your data.
  • Restriction: Limit our processing of your data in specific circumstances.
  • Data Portability: Obtain and transfer a copy of your personal data to another controller.
  • Objection: Object to the processing of your data for legitimate interests.
  • Non-Discrimination: Ensure no adverse decisions are made solely based on automated processing of your data.

To exercise these rights, please contact our Data Protection Officer at [email protected] or through postal mail to the address provided below. We will respond to your request within a reasonable timeframe and in line with applicable laws.

Changes to Policy

Minibus Hire Dubai reserves the right to update this Privacy Policy at any time. Material changes will be notified on our website, and updated policies will be effective immediately upon posting. We encourage you to review this page periodically for the latest information.

Contact Information

For any privacy-related inquiries, feedback, or requests:
Email: [email protected]
Address: Minibus Hire Dubai, Privacy Team, [Street Address], [City, State, ZIP Code]